Reference

Read These Terms Before You Use Your Account

These terms set out what you agree to when you open and use your 399det account — covering deposits through JazzCash, Easypaisa, and Raast, how your account balance is managed, what conduct is expected, and the conditions under which access may be restricted.

Account eligibility requiredJazzCash, Easypaisa, Raast deposits coveredPakistan-region access subject to local lawAccount conduct rules applyTerms updated periodically
399det Read These Terms Before You Use Your Account
HOW WE UPHOLD TERMS

How 399det Manages Your Account Under These Terms

These terms are not a formality — they are the operational framework for how your account works day to day. From the moment a JazzCash or Easypaisa deposit clears to the point a withdrawal is verified against your account identity, every step runs according to what is written here. We do not apply rules selectively.

Deposit Processing Rules Every deposit via JazzCash, Easypaisa, or Raast is subject to the transaction limits and verification steps set out in these terms. Funds not meeting those conditions may be held pending review.
Account Security Obligations You are responsible for keeping your login credentials private. If you suspect unauthorised access, these terms require you to notify support immediately so we can secure your account balance.
Withdrawal Verification Before a withdrawal is processed to your Raast-linked bank or mobile wallet, identity verification is completed in line with the steps described in the terms. No withdrawals are released before this step.
Requesting a Terms Change or Dispute If you believe a term has been misapplied to your account, submit a written dispute through email support. We aim to respond with a reasoned explanation referencing the specific clause at issue.
TERMS CONTACT PATHS

Reach Us About Any Terms Question

If any clause in these terms is unclear, or you believe a rule has been applied incorrectly to your account, our support team is the right place to start. You can raise a terms-related concern through live chat, email, or your account's help section — each channel connects to the same support queue so nothing gets missed.

Live Chat Open the chat window from your account dashboard to raise a terms query directly. A support agent will walk you through the relevant clause and next steps.
Email Support Send a written terms dispute or clause clarification request to our support address. Email is the preferred channel for documented account complaints that require a written record.
Account Help Section Your account's help section links to the current version of these terms and flags any recent updates. Check here first before contacting support for general terms questions.

Common Questions About These Terms

Below are the questions we hear most often about how these terms work in practice — covering your account rights, what happens when terms change, and how disputes are handled.

Yes. All deposit methods — including JazzCash, Easypaisa, and Raast — are governed by these terms. Transaction limits, processing conditions, and reversal rules apply equally across all payment rails.

The updated terms take effect as soon as they are published here. Continuing to use your account after a revision is posted means you accept the new version. Review this page before each session if you want to stay current.

Yes. Accounts may be suspended for conduct that breaches these terms — including fraudulent deposit attempts, identity misrepresentation, or abuse of account features. We will notify you of any suspension through your registered contact.

Send a written dispute to our email support channel, quoting your account reference and the specific clause you believe was misapplied. We will respond with a clause-by-clause explanation of the decision.

No. These terms apply regardless of whether you access your account via mobile browser or desktop. Your obligations and our obligations remain exactly the same across all devices.

Access to 399det is available only where local law in your region permits it. If access is not lawfully permitted in your location, these terms do not override that restriction — eligibility is a condition, not a waiver of local rules.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.